At Barrel Bazaar, customer satisfaction is our priority. While we strive to ensure every order arrives in perfect condition, we understand that issues can occasionally arise. Please review our policy below for returns, refunds, and replacements.
Returns Policy
Due to alcohol regulations, we do not accept returns of any products unless they are damaged, defective, or incorrect upon delivery.
If you have received a damaged or wrong item, please contact us within 48 hours of receiving your order.
Refund Eligibility
You may be eligible for a refund or replacement if:
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Your order was damaged in transit
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You received the wrong product
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The product is spoiled, leaking, or defective
We do not offer refunds for:
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Buyer’s remorse (changing your mind after purchase)
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Orders refused at delivery due to age verification failure
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Orders delayed by the shipping carrier once dispatched
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Products opened, consumed, or tampered with
What We Need From You
To process your refund or replacement, please provide:
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Your order number
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Photos of the damaged or incorrect product
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A brief description of the issue
Send this information to:
📧 contact@barrelbazaar.com
Replacement or Refund Processing
Once approved, we will either:
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Reship the correct or replacement item, or
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Issue a refund to your original payment method within 7 business days
Important Notes
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All refund requests must be made within 48 hours of delivery.
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Refunds will not be issued for delays caused by incorrect shipping addresses provided by the customer.
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If your package is returned due to failed delivery or age verification, a restocking or re-shipping fee may apply.
📞 Need Help?
For questions about your order, refund eligibility, or return issues, please reach out to:
📧 Email: contact@barrelbazaar.com
📞 Phone: (510) 455-2561